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Terms + Conditions

Terms + Conditions

Nefysi Terms and Conditions

As our valued customer, we ask that you take the time to read the following terms and conditions which govern the use of products provided on the Nefysi website.

Welcome to the Nefysi website. This website is owned by, and its content is published by Nefysi ABN 623 1638 1783.

By browsing the website or placing an order, you agree to be bound by the terms and conditions listed below.

Nefysi reserves the right to amend at any time any terms, conditions or policies governing this website by posting the amended terms on this site. The amended terms shall be effective immediately after they are posted on this website.  Each order will be governed by the terms of use in force at the date of that transaction. It is your responsibility to ensure you review and understand these conditions on each occasion you use this website.

We have taken every step to make sure that the information provided on this website is correct and accurate. The use of the Nefysi Store is at your own risk. Nefysi does not accept liability for any loss or damages caused by this website, or any website linked to this website.

Online Shopping

Part of this website is a shopping website where you can browse, select and order products from Nefysi.

To purchase goods via this website, you may create an account or check out as a guest.

If you check out as a guest, full access to functionality on this website may not be available to you including order history, order status, address book and receipt of additional marketing communications.

To create an account, you must provide personal details and contact information.

Regardless of whether you create an account or check out as a guest, you warrant that all details you provide to us are accurate and correct, that the information you have provided to us is correct at the time of ordering and that you accept the responsibility that fulfilment of your order is predicated on the information that you have provided to us.

This website is intended for use by persons aged 18 years or older. Users under 18 are advised to ask a parent or guardian for their permission before purchasing any products from this website.


The content found on this website is the property of Nefysi and is protected by Australian and International copyright laws.  This includes all content on this site, inclusive of designs, text, logos, images, audio, graphics etc, which are the property of Nefysi or its suppliers.  No part of this site may be reproduced, copied or used in any manner for any commercial purpose without prior written consent by Nefysi.


Nefysi’s trademarks may not be used in connection with any product or service that is not part of Nefysi or in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Nefysi.


Nefysi is under no obligation to ship any products ordered until payment for those products has been received in full. Any order placed by you is in effect an offer by you to purchase a product for the price (including the delivery and other charges) specified on this website. Nefysi may accept or reject your order for any reason, including, the unavailability of any product or an error in your order. Your contract with Nefysi will only come into existence when you have fully paid for your order and Nefysi advises you that it has accepted your order and your receipt has been confirmed.

Prices of Nefysi products and delivery and other related charges as displayed are current at the time of issue, but may change at any time and are subject to availability. Similarly, the availability of products and services may change from time to time.

Currency Used

The nominated currency on used for all transactions is Australian Dollars (AUD$).

All prices displayed will be in AUD$ and be inclusive of GST (Australian domestic Goods and Services Tax).

GST (Australian domestic Goods and Services Tax).

All Australian domestic customers and deliveries sent to Australian delivery addresses will be subject to Australian GST.

The rate of Australian GST is 10%.

When Australian goods are exported (sent to a delivery address outside Australia) then the GST component of the price will be removed and the export price will be exclusive of GST.

Credit Card Information

All credit card information collected by Nefysi for the purpose of payment of orders purchased on our website will be stored securely. The credit card details will be masked on your account and will not be visible to any Nefysi Customer Service staff.

Promotional Codes

We may offer promotional discount codes which may apply to any or certain purchases made through the Nefysi website. Promotional codes are valid for a specific time period and cannot be used in conjunction with other promotional codes, including automated discounts at the shopping cart. If you use a promotional code to purchase a product, which you later exchange or return, and the price has returned to normal, you will only be refunded the amount that you paid. Any further conditions for using the promotional codes will be specified at the time. Promotional codes have a limit of one use per customer and can only be redeemed online during the dates specified.

Product information and claims

Information and any advice contained within the Nefysi website are general and not intended to represent or replace professional advice for individual or specific conditions.

The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Terms of Product Use

PEOPLE WHO ARE ALLERGIC TO ITEMS INSIDE ANY NEFYSI PRODUCTS SHOULD NOT USE THESE PRODUCTS. It remains the user’s responsibility to ensure you are not allergic to ANY of the ingredients inside Nefysi products before using. 

Purchase of Products

This Website is designed for purchases by individuals for personal use, and you agree not to use it for commercial purposes.

Nefysi reserves the right to refuse any order that it reasonably considers is for commercial use or sale or where a product is not in stock. While we take reasonable precautions to ensure that the price and details of products listed are correct, if they are incorrect or we are out of stock and we can’t agree on how to resolve the issue, we reserve the right to cancel the order and refund any amount charged to your credit card.

The purchaser agrees to use the purchased products only for their intended purpose and as per the instructions provided by the manufacturer. Any other use will cause the purchaser to assume full responsibility for any loss or damage arising out of their use.

Your Online Account

When you create an account on the Nefysi website, you must provide true and accurate account information. You must keep your user name and password confidential, as we are entitled to assume that the person using these log in details is you.

If you use this website, you are responsible for maintaining the confidentiality of your account information and your account passwords. You are also responsible for restricting access to your computer should it have saved passwords or account login information stored. Further, you agree to accept responsibility for all activities that occur under your account or password.

If you are under 18, you may use our website only with the involvement of a parent or guardian. Nefysi and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their discretion.

Product Availability

Nefysi aims to provide accurate stock availability, however as our stock numbers vary, the availability is only valid at the time shown.


Nefysi has the right at any time and without notice to amend, remove or vary the products, services and any pages of its website.

Risk of Loss

All items purchased from Nefysi are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. Customers who elect to have goods delivered to an address whereby the goods may be accepted or signed for by a 3rd party (i.e. workplace, hotel, office building) accept all responsibility for location and recovery of the goods once the carrier has reported delivery to that address.


Should you have any queries in regards to the Nefysi website, its content or conduct, please contact Nefysi at


The information contained in this site is liable to change and although Nefysi makes every effort to keep material on this site up to date, there may be delays, errors or omissions as a result. In any important matter, you should seek professional advice tailored to your specific circumstances.

We are not responsible if information made available on this site is not accurate, complete or current. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

The listing of a person or organisation in any part of this web site does not imply any form of endorsement by Nefysi of the products or services provided by that person or organisation. Similarly, links to other web sites have been inserted for your convenience and do not constitute endorsement of material at those sites, or any associated organisation, product or service.

Please note that some material on this site includes views or recommendations of third parties, which do not necessarily reflect the views of Nefysi, or indicate its commitment to particular course of action. Nefysi cannot verify the accuracy of information that has been provided by third parties.

To the full extent permissible by applicable law, Nefysi, nor its affiliates, nor any of their officers, directors, or employees, agents, third-party content providers, merchants, sponsors, licensors , or the like, warrant that the Nefysi website will be uninterrupted or error-free, nor do they make any warranty as to the results that may be obtained from the use of the Nefysi website, or as to the accuracy, reliability, or currency of any information content, service, or merchandise provided.

Nefysi reserves the right to change any advertised price before accepting an order. All products are subject to availability and may be withdrawn at any time. If we are unable to fulfil your order, you will be offered an alternative or given a refund for the unavailable product.

Applicable Law

These website Terms of Use shall be governed by and construed in accordance with the laws of Victoria.

Amendments to Terms and Conditions

Nefysi reserves the right to amend these Terms and Conditions at any time and without informing you. All changes will be posted online and continued use of the site will be deemed acceptance of the new Terms and Conditions.